Bio

Summary

An accomplished hands-on professional with leadership experience involving both creative and technical arenas. Reputation for innovation, creative problem solving, and a style that provides leadership by example. Focused on user-centered design used to translate business and functional requirements into navigational flows, interaction models, wireframes and page layouts that clearly and elegantly communicate a sensible user experience that creates a user friendly product.

Advanced understanding in the field principles of human-computer interaction, user interface design, usability and information architecture. “Mobile-first” and responsive design proponent.

 

Experience

Senior UX/UI Designer, Parasoft     2015-2016

  • Created wireframes, comps, and prototypes for Web applications, both desktop and mobile.
  • Led the UX portion of the redesign of the Parasoft suite of products.

Senior UX Architect, Guitar Center   2014-2015

  • Created wireframes for the Guitar Center Web properties.
  • Enforced UX design standards across the company.

Senior UX Consultant, Red Shirt Media  2008 – 2014

  • Served in various UX roles depending on client needs, including UX Researcher (ADP), UX Designer (WellAware Systems), Analyst (Capital One), Project Lead (COMSYS) and Director of Experience (KIST Group LLC).
  • Fast deadlines for clients ranging from small start-ups to Fortune 500 using both Agile and Waterfall processes.
  • Lean UX and traditional UX practices.
  • Mobile applications, websites, and e-commerce sites.

Web Manager, VHDA  2007-2008

  • Managed the VHDA public and private Web properties, as well as a Web Team of 5 people.
  • Served as SME for the companies Web Modernization Program, a redesign effort across business units and departments.

Director of Web Design, NIC Inc  1998-2005

  • Started as Webmaster and worked up to Director.
  • Created the first state UX Lab.
  • Wrote the Commonwealth of Virginia Web Policy and UX Standards.
  • Part of the company that created the e-government movement.

 

 

Education and Awards

Virginia Commonwealth University                                                                                                          1991

BS in Psychology with a focus on Social Psychology and Human Factors.

 

ITIL Foundations Course – 2012

Ektron Developer – 2006

Meeting Facilitation – 2008

Project Management Fundamentals – 2006

Designing Accessible Websites – 2008, 2012

Section 508 Coordinators – 2008, 2012

2014 London UXPA Conference, UX Reviewer

Best of the Web, 2001, 2002, 2005

EGov Pioneer Award 2002

UXPA-User Experience Professionals Association

Civic 50 Award 2002

International Screenwriter’s Association

International Academy of Web Television (IAWTV)

Letter from Governor Warner

Letter from First Lady Gilmore of Virginia

Government Technology Magazine Contributing Writer

COVITS Speaker

Digital States Survey winner

Articles for Faulkner Communications

Contributing Writer for Style Weekly

 

Skills

 

Adobe Creative Suite

Accessibility (ADA, Section 508, W3C, WAI)

Usability

WordPress

MS Office Suite (Word, Excel, PowerPoint)

Browsers (IE, Netscape, Mozilla, Firefox, Opera, JAWS, IBM HPR)

Morae Suite

Webtrends

Google Analytics

SharePoint

Prototyping

Wireframes

Balsamiq

Axure

UXPin

Silverback

Web Content

Mobile Web

iOS Products

Responsive Web Design

Lean UX

 

 OmniGraffle

Prototyping and Wireframing

Interaction Design

CSS

HTML5

Multivariate and A/B Testing

Use Cases and Personas

iRise

YouTube

Final Draft

Adobe Premiere

Adobe After Effects
XSplit

Bandicam

Sketch

Agile

Hootsuite